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HelpFAQ - Questions and answers
What difference is there between INDIVIDUAL IMAGE and SUBSCRIPTION users?
Do you offer Royalty Free images?
What does the download history reflect?
Are there any limits on how many images may I download during my membership?
How large files am I able to download?
What does "Frozen image" mean and why does it cost extra?
Can I download several pictures at once?
Can I use your images without a subscription?
Can I share my username and password with others?
May I continue using the images after my subscription has ended?
Can I use the images in my works for my clients or my employer's clients?
Am I allowed to store images in online image gallery or use them in e-cards, templates or equivalent?
How can I contact you?
What difference is there between INDIVIDUAL IMAGE and SUBSCRIPTION users?
An INDIVIDUAL IMAGE user pays for each picture downloaded according to the price list. A SUBSCRIPTION user pays an annual fee, after which he or she can download an unlimited number of pictures free-of-charge. Following our terms of usage, of course.
Do you offer Royalty Free images?
Partly, yes. Part of the clipped object pictures are offered with Royalty Free license. Please note however, that Royalty Free images are spreading without any control and there is no information available about their previous or current usage. By using our images with individual usage history, you communicate more individually. Majority of our creative photos come with country based download history.
What does the download history reflect?
From download history you can easily see:
- The download date
- Business area used in
- Size of estimated target group
- Whether the image has been used editorially or commercially
This information allows you to make a well-deliberated decision on whether the image is suitable for your individual purposes.
Are there any limits on how many images may I download during my membership?
No there aren't. As a subscriber you may download all the images you need without any limitations on the number of downloaded images. However, according to our License Agreement all images should be published during one to two months time period starting from the download date. Unpublished image downloads shall be deleted from the "Download History".
How large files am I able to download?
All images are available in several sizes. The largest file available is always at least 30 MB. Our images, produced with the best digital equipment available on the market, have been published even in wall posters of several meters size.
What does "Frozen image" mean and why does it cost extra?
Freezing an image removes the picture from use in that particular country and reserves it for the exclusive use of the person freezing it. Freezing is valid for 6 months after the image has been downloaded. An additional fee is charged for freezing an image since we cannot sell/offer it to any other users in the country that it has been frozen for.
Can I download several pictures at once?
Yes, you can. You can collect several pictures in your shopping basket and download them from the service's download page.
You can either download images one by one or all images conveniently in one ZIP file.
Can I use your images without a subscription?
Yes You can. You can register free of charge as a basic member at futureimagebank.com. This gives you the possibility to search images, use the saveable shopping baskets and purchase single images according to our pricelist.
Can I share my username and password with others?
No you cannot. Username and password are personal and sharing them with others is strictly prohibited. We do offer cost effective multi user licenses for larger image needs.
May I continue using the images after my subscription has ended?
Yes and no. All images downloaded and published according to our License Agreement, may be used for unlimited time in their original use. If you plan to apply the images for any new, unreported usage, you need to download the image and fill in the usage report again.
Can I use the images in my works for my clients or my employer's clients?
Yes, you are permitted to use futureimagebank.com images on behalf of your client or employer for the purposes outlined in our End User Licensing Agreement. You are not permitted to make the images available to your clients outside of a layout or product that you yourself design or create.
Am I allowed to store images in online image gallery or use them in e-cards, templates or equivalent?
No you are not. The license grants the right for single person to access the offered material. All competitive actions with us are strictly prohibited.
How can I contact you?
You can mail us at feedback@futureimagebank.com or call us at +372 6803 072. You can also call us free of charge with Skype (search contact: futureimagebank.com). Our business hours are 7 am - 4 pm GMT, Monday through Friday.
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